FAQs
I don't know my size, help!
We'd hate for you to receive a product you can't fit into. For assistance with sizing, please DM us on Instagram (@paradigmshiftlabel) with your body measurements in cm for the most accurate recommendation.
When will I get my parcel?
You should receive your parcel within 3-7 working days. For pre-orders, please check in the product's description.
What is a pre-order?
As a responsible and slow fashion label, we strive to have minimal waste. That's why we avoid over-production by collecting pre-orders so we know just how much to produce for each batch.
How long before I receive my pre-order?
Please check in the product's description when the estimated time of delivery will be. If you need clarification, feel free to DM us on Instagram at @paradigmshiftlabel or email us at hello@paradigmshiftlabel.com with your order number.
Do you have a physical store?
We currently operate as a fully online business and do not have physical stores. Reach out to us on Instagram if you need help with sizing!